Returns Manager App

 

Introducing the Returns Manager for Shopify!

(Also referred to as an RA App, RMA App, Return App)

Returns are not just something every store should handle, they're an extremely important marketing tool! Now there's an app that allows you to create & manager returns in a professional yet easy to use way.

How it Works

The Returns Manager app allows you to embed a simple to use return management form where your customers can quickly request a return, as well as look up the status of previous returns. It can be embedded on any page in your store with a simple piece of code. You can customize the area above and below it on the page and as well you can enter html in various areas of the manager to help your customers or give special instructions. It also provides a robust admin where you can manage all of your customer's return requests.

Some of the features from the customers end are:

• Return one or multiple items from an order
• Add custom notes to a return
• View notes that the store adds to a return
• View status updates and other details
• Get email notifications on status updates
• Doesn't require a "customer account"
• Mobile friendly!